Trust, Complexity, and What Asset Owners Owe Their Beneficiaries
Reflections from Milan I recently had the opportunity to speak in Milan at a conference that brought together asset owners and industry participants to discuss a world that feels increasingly harder to map in simple terms. What stayed with me most was not a single market view or portfolio call. It was a more basic question, and in some ways a more difficult one: what does it mean to earn the trust of beneficiaries who rely on us completely, while often understanding very little of what we actually do on their behalf? That question feels especially important now. We are operating in a world shaped by geopolitical fragmentation, new centres of capital, more porous boundaries between public and private markets, changing product structures, and the growing influence of data, technology, and artificial intelligence. It is easy to describe this as complexity. But complexity, on its own, is not the point. The real question is how institutions respond to it without losing sight of their man...